Monday, July 20, 2015

1 Office 365 Administration

Office 365 deployment.

Just a quick note to say that I am happy that Microsoft and other company's are starting to cater to the small to medium sized business sector.

Our company has migrated our email system over to Office 365 which made sense especially when you are able to subscribe to the Office Suite all in one shebang.

Still the steps to make full use of the collaboration and productivity features being made available are not so clear. On top of that the training resources seem slow to follow and are quickly outdated.
In charting any deployment scenario it's important to know your options and to make sure that the course chosen will fit well with the current environment as well as the big picture you are moving towards. Often times you cannot see what your choices are until you get there.

Wikipedia helps to define this challenge with this definition:

Software deployment is all of the activities that make a software system available for use.
The general deployment process consists of several interrelated activities with possible transitions between them. These activities can occur at the producer side or at the consumer side or both. Because every software system is unique, the precise processes or procedures within each activity can hardly be defined. Therefore, "deployment" should be interpreted as a general process that has to be customized according to specific requirements or characteristics."

https://en.wikipedia.org/wiki/Software_deployment

An important part of this deployment has been managing the expectations of end users and training so that they are able to use effectively the tools they will have access to.

A case in point is the Skype for business replacing Lync. Are they really the same thing, and if not what has changed? I know better than to promote the promises made by vendors and their marionettes. On the one hand you have your sales team wanting to have their cake and eat it to and on the other you have white papers promising cake and more cake with a side of apple pie ala mode.

This is going to be a challenge for network administrators in the SMB space as they find they are able to afford to move to what is termed an "enterprise class" solution where they couldn't before.

Make sure you do your due diligence in making the transition so that end users can fully benefit and so that you are able to make the transition a smooth one.

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