It is important to understand the folder sharing options that you have for collaboration. Choose the one that best fits your environment. Consider the need for sharing calendars and for sharing email accounts.
| Site mailboxes | Public folders | Shared mailboxes | Groups | |
|---|---|---|---|---|
Type of group
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Users who work together as a team on a specific project with definitive start and end dates.
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With the proper permissions, everyone in your organization can access and search public folders. Public folders are ideal for maintaining history or distribution group conversations.
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Delegates working on behalf of a virtual identity, and they can respond to email as that shared mailbox identity. Example: support@tailspintoys.com
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Users who need to send email to a group of recipients with a common interest or characteristic.
|
Ideal group size
|
Small
|
Large
|
Small
|
Large
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Access
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Site mailbox owners and members.
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Accessible by anyone in your organization.
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Users can be granted Full Access and/or Send As permissions. If granted Full Access permissions, users must also add the shared mailbox to their Outlook profile to access the shared mailbox.
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For distribution groups, members must be manually added. For dynamic distribution groups, members are added based on filtering criteria.
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Shared calendar?
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No
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Yes
|
Yes
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No
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Email arrives in user’s personal Inbox?
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No. Email arrives in the site mailbox.
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No. Email arrives in the public folder.
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No. Email arrives in the Inbox of the shared mailbox.
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Yes. Email arrives in the Inbox of a distribution group member.
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Supported clients
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